Privacy Policy
At House of AURA, we are committed to protecting our customers’ privacy and safeguarding their personal information in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia.
Information We Collect
We may collect the following information when you use our store or place an order:
- Full name
- Mobile number
- Email address
- Shipping address
- Order and purchase information
Purpose of Data Collection
Your information may be used for the following purposes:
- Processing and fulfilling orders
- Shipping and delivering products
- Communicating with customers regarding orders and inquiries
- Improving user experience and service quality
- Sending updates and promotional offers with the customer’s consent
Data Protection
We are committed to implementing appropriate security measures to protect customer information from unauthorized access, modification, disclosure, or destruction.
Information Sharing
We do not sell, rent, or share personal information with third parties except in the following cases:
- Shipping and logistics providers required to fulfill orders
- Governmental or regulatory authorities when legally required
- Technical service providers necessary for operating the store
Cookies
Our website may use cookies to improve browsing experience, analyze website usage, and enhance our services.
Customer Rights
Customers have the right to:
- Request access to their personal information
- Request correction of inaccurate information
- Request deletion of personal information where permitted by law
- Object to data processing in cases allowed by applicable regulations
Data Retention
Personal information will be retained for a period not exceeding five (5) years, or as otherwise required by applicable laws and regulations.
Contact Information
For any privacy-related inquiries or requests regarding personal data, please contact us:
Email: [email protected]
Mobile: +966539535788
Changes to This Policy
House of AURA reserves the right to modify this Privacy Policy at any time. Any changes will become effective upon publication on the store website.
By using this store and completing a purchase, you acknowledge and agree to this Privacy Policy.